Refund FAQs

How do I request a refund?

Submit your refund request through our secure portal by providing your transaction details and reason for refund.

How long does refund take?

Refunds are processed quickly, typically within 3-5 business days, with real-time tracking available on your dashboard.

Is my payment information safe?

Yes, back to card uses advanced encryption and security protocols to protect your financial data throughout the refund process.

You can track your refund status anytime online.

Can I track my refund?

What if refund is denied?

If your refund is denied, our support team will contact you with details and possible next steps to resolve the issue.